Cancellation & Refund Policy
We at PeAvenue are committed to ensuring customer satisfaction. Our cancellation and refund policy is designed to be fair and transparent. Please read the following terms carefully.
Cancellation Policy
Customers may cancel their orders under the following conditions:
- Cancellations are accepted within 24 hours of placing the order.
- No cancellations will be accepted for perishable items after dispatch.
- To cancel an order, please contact our customer service team via email or phone.
Refund Policy
Refunds will be processed based on the following guidelines:
- Refunds are applicable only for orders cancelled within the allowed time frame.
- Refunds will be processed within 7-10 business days after approval.
- Refunds will be issued to the original payment method used during the purchase.
- Non-delivered or defective products are eligible for a full refund, provided the issue is reported within 48 hours of delivery.
Contact Us
If you have any questions about our cancellation and refund policy, please reach out to us at:
- Email: help@peavenue.com
- Phone: +91 7838897965